Refund policy

Effective: Friday 23 October 2026

My Good Side (mygoodside.app) is run by Margarita Margarita Pty Ltd, ABN 67 612 908 442. Opening an album costs A$29, one-off, including GST. One person pays and the whole album opens for everyone in it.

When we refund

• If an album is paid for twice, we'll automatically refund the duplicate payment.
• If you paid and the album didn't open, or there's a major problem, we'll refund you in full.

Change of mind

Because the photos can be viewed and downloaded as soon as the album opens, we don't offer refunds for a change of mind once it's open. This doesn't affect your rights under Australian Consumer Law.

Your rights

Our service comes with guarantees that can't be excluded under the Australian Consumer Law. This policy doesn't affect your rights under the Australian Consumer Law. You can read more at accc.gov.au.

How refunds work

• Refunds go to the person who paid, back to the original payment method.
• A refund doesn't close the album.

Ask for a refund

To ask for a refund, email hello@mygoodside.app with the album link and the email on your receipt.

Our privacy policy is at mygoodside.app/privacy.